Reservations

For all trips, a deposit is due at the time of reservation.

Eligibility and approval

Our trips are open to all over the age of 18. All youth under 18 years of age may participate in an outing with parent consent; participants must weigh at least 80lbs. Some exceptions may apply, please contact us for details.

After placing your reservation, you’ll receive a link to complete our Reservation Confirmation Form online including a participant experience questionnaire, medical questionnaire, and acknowledgment of risks. Your safety and the safety of our travel group are incredibly important to us. We review your responses to make sure that each trip participant has the appropriate equipment, experience, and physical conditioning needed for TSX experiences. We ask that you please follow the link and complete this form as soon as possible. If the form is not completed within 15 days of receipt, your reservation will be subject to cancellation. After reviewing the forms, we will contact you should any concerns arise, or to confirm approval.

For all participants under the age of 18, we require a letter of reference from a teacher, coach, or youth leader highlighting the participant’s academic commitment, physical fitness and personal character prior to approval. All letters should be emailed to recommendation@tsxchallenge.com within 15 days of submitting your reservation. Please be sure all recommendations include relevant contact information.

We do our best to accommodate all individuals. However, due to the demanding physical requirements, remote setting of the experience and our need to ensure the safety of all participants, it may be determined that this trip is not suitable for you. In the event you are not approved for the trip, we will refund any trip payments you have made to date.

If you have any questions about your suitability for a TSX experience, please contact us directly.

Cancellation policy

For Grand Canyon experiences: A $350 deposit per person is required with balance due 45 days prior to the event. Deposits are 100% refundable until 90 days prior to trek departure. The exact dates for your trek may be adjusted +/- one day until permits are finalized 4 months (120 days) in advance of departure (when Grand Canyon permits are issued), providing ample time to plan transportation to and from the Canyon, or decline the dates and receive your deposit back in full. Cancellations made at least 60 days prior to departure will receive a full refund, less deposit. A 50% refund, less deposit, will be provided for cancelations made 30-60 days before departure; no refunds will be provided for cancellations made within 30 days of departure.

For Trans-Sierra experiences: A $450 deposit per person is required with balance due 60 days prior to the event. Cancellations made at least 60 days prior to departure will receive a full refund, less deposit. A 50% refund, less deposit, will be provided for cancelations made 30-60 days before departure; no refunds will be provided for cancellations made within 30 days of departure.

For Hell For Sure experiences: A $450 deposit per person is required with balance due 60 days prior to the event. Cancellations made at least 60 days prior to departure will receive a full refund, less deposit. A 50% refund, less deposit, will be provided for cancelations made 30-60 days before departure; no refunds will be provided for cancellations made within 30 days of departure.

Waitlist

If there isn’t space available when you register, we will place you on a waitlist, and your deposit will hold your place. As long as you remain on the waitlist, your deposit remains fully refundable at any time. If space becomes available and you are moved onto a trip, we notify you via email and by phone. You then have three (3) business days in which to cancel with a full refund.

Trips cancelled or changed by us

On rare occasions, we must cancel or change trips. If this occurs, our responsibility is limited to a refund of any trip fees you’ve already paid. Trans-Sierra Club is not responsible for airline tickets, other tickets or payments, or any similar fee penalties that you may incur as a result of any trip cancellations or changes.

Travel insurance

We strongly encourage you to purchase travel insurance to cover: cancellation fees associated with an outing as well as airfare or other nonrefundable expense in the event you need to cancel a trip; medical expenses incurred on a trip; and the cost of a possible medical evacuation from a trip.

Emergency care

In the case of accident, illness, or other unforeseen emergency, Trans-Sierra Club will attempt to provide appropriate first aid, and will try to arrange for search and evacuation assistance when the trip leader determines it is necessary or desirable. Please note that our trip leaders don’t always carry communication devices (due to the remote nature of certain areas and lack of reception), and that emergency help or evacuation may be difficult to arrange. Costs of an evacuation and/or search (e.g., helicopter), and of medical care beyond basic first aid, are the financial responsibility of the ill or injured person. Backcountry medical aid is costly, and Trans-Sierra Club does not provide this coverage for participants on any of its trips. Therefore, we advise you to obtain medical and evacuation insurance. You can usually purchase it as part of a travel insurance package.

Privacy

Personal and confidential information submitted as part of our registration or approval process will remain secure and confidential, and will not be shared with third parties. Information will only be shared and retained as required to conduct business in order to provide the services requested, and as required by law.

Your responsibilities

Your safety and the safety of others on the trip are incredibly important to us. To help us ensure a positive experience for all of our TSX Challenge participants we ask that you be responsible by providing accurate and complete personal information requested for approval; carefully reviewing all trip information provided, and understanding as thoroughly as possible the physical and mental demands of the trip, as well as possible risks; properly equipping yourself in accordance with recommendations of your trip leader and Trans-Sierra Club; avoiding breaking any applicable laws, and refraining from antisocial conduct during the trip; following environmental guidelines and regulations in accordance with direction from the trip leader; and always respecting the rights and privacy of other trip members.

Trans-Sierra Club operates under permit on Sequoia and Kings Canyon National Parks, Grand Canyon National Park, and Inyo National Forest

In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age or disability. (Not all prohibited bases apply to all programs.)

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call (202) 720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.